89bd Responsible Gambling
Betting and casino gaming are enjoyable when done in a controlled and mindful way. 89bd believes every player should know their limits and have the means to play within them.
Our Responsibility and Commitment
89bd is an entertainment platform — betting or casino gaming here should not be seen as a reliable source of income. The main purpose of playing should be entertainment, and every decision should be made with a clear head, within a set budget.
We want every member to play with full awareness. That is why 89bd offers a range of self-control tools — from setting deposit limits to temporarily suspending your account. As stated in our Terms and Conditions, any member can use these features at any time.
Remember — placing more bets to chase losses is a harmful pattern. If you ever feel that your gambling is getting out of control, contact our support team right away.
- Only individuals aged 21 or above may open an account at 89bd
- Never bet more than you can afford to lose
- Do not play with borrowed or loaned money
- Do not play under stress or the influence of alcohol
- Always put family and work responsibilities first
Under our Privacy Policy, your personal information and account data are kept secure. All self-control requests are handled confidentially.
Self-Control Tools
Every 89bd member has tools to manage their own gambling habits. To use any of these features, simply make a request via our 24/7 live chat or send us a support email.
Daily / Weekly Deposit Limit
Set a maximum amount you can deposit within a given period. Once the limit is reached, the system will automatically prevent further deposits.
Single Bet Amount Limit
Decide in advance the maximum amount you will place on each bet. This helps prevent impulsive over-betting.
Daily Session Time Limit
Set a limit on how many hours you play each day. You will be notified automatically when the set time is up.
Temporary Break (Cooling-Off)
After extended play, take advantage of temporarily suspending your account for anywhere from 24 hours to 30 days to clear your head.
Long-Term Self-Exclusion
If you feel the problem is getting serious, you can apply to close your account for 6 months or permanently. Once this decision takes effect, it is not easy to reverse.
Direct Support
To activate any of the tools above or to talk about your gambling, contact our 24/7 live chat — support is available in both Bengali and English.
Request a Limit
Fill in the details below and send them to our support team — they will apply your request within 24 hours.
You can also fill in this form and send it via our 24/7 live chat.
Warning Signs of a Problem
If you notice any of the following signs in yourself, take a break immediately and seek help:
- You feel an urge to place more bets to win back money you have lost
- You keep spending more than your set budget on gambling
- You are hiding your betting from family or friends
- You are neglecting work, studies, or family responsibilities to make time for gambling
- You have tried to cut down your playing time but cannot
- You are gambling with borrowed money or cutting back on essential household expenses to bet
- You feel restless or irritable when you are not playing
- After winning, you feel driven to put all the money back into bets
Where to Get Help
If you are struggling, do not face it alone — follow these steps:
Contact our 24/7 live chat at any time. Support is available in both Bengali and English. You can also request self-exclusion or limit-setting here.
You can write a detailed description of your situation and send it by email. Our team will respond in confidence.
Tell a trusted family member or friend. Often, support from someone close to you can be the greatest source of strength.
If the problem feels serious, consult a mental health professional or behavioural therapist. This is not a weakness — it is a sign of self-awareness.
Tips for Healthy Play
Set a Budget
Decide in advance how much you will spend each week. Only deposit an amount that, if lost, will have no impact on your daily life.
Track Your Time
Decide how long you will play before you start. Stop when the time is up. Playing for long stretches at a time weakens your judgement.
Treat It as Entertainment
Think of betting as a form of entertainment rather than a source of income. Play with the mindset that wins are a bonus and losses are normal.
Keep Track of Wins and Losses
Keep a personal record of your monthly deposits and withdrawals. This will help you understand your own playing patterns and make more careful decisions.
Take Regular Breaks
Try going a few days without playing. Regular breaks keep your mind fresh and help prevent dependence on gambling.
Keep Your Account Secure
Do not share your password with anyone. Manage your own account yourself — giving others access is a violation of the Terms and Conditions.
Responsible Gambling FAQ
If you cannot find the answer to a common question, visit our FAQ page for more information.